SHIPPING & RETURNS

Cristina Frei is the operator of www.cristinafrei.com.

By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

 

 

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Returns & Exchanges

I accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations,

But please contact me if you have any problems with your order.

Delivery Terms

Transit Time Domestically

In general, domestic shipments are in transit for 2 - 3 working days

Transit time Internationally

Generally, orders shipped internationally are in transit for 7 - 22 days. 

 

Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and email encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to email at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

Customer service

For all customer service enquiries, please email us at contact@cristinafrei.com

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